Security Response Manager at Symantec
Computer & Network Security | Greater Los Angeles Area, US
I've worked in the security industry for over seven years. I spent five of those years at M86 Security and the last two years at Symantec. I'm extremely passionate about internet/information security and user education. I love the work that I do.
I've been agile in my career, moving between departments, taking on new tasks and building my skill-set. I've worked in engineering, development, quality assurance and marketing. I've played vital roles in helping retain customers through superior customer service by working to resolve issues in a timely manner.
Being a poet and a performer has allowed me to shine in front of an audience, through various presentations that I've given at customer events and education conferences.
As a spokesperson, I've conducted interviews with Mashable, Wall Street Journal and Computerworld and I've had my blogs featured on the Huffington Post, ZDNet, CNET News, eWeek and Facebook's Security blog.
I'm an early adopter of new technology and services, experimenting with new web and mobile applications and social networks.
Specialties: Malware, Botnets, Phishing, Social Networks, Social Media, Deep Packet Inspection, Team Building